Terms of Service
1. About these terms
These terms govern your use of the knocksecurity.com website. They do not replace the engagement contract, statement of work, or master services agreement under which we deliver security testing services — where those documents conflict with these terms, those documents prevail.
2. Website content
Information on this site is provided for general information only. Service descriptions, indicative timelines, and methodology summaries describe our typical approach and do not constitute a binding offer. Nothing on this site constitutes legal, regulatory, or compliance advice.
3. Intellectual property
All content on this website — text, design, graphics, logos, and code — is owned by Knock Security Solutions Pvt. Ltd. or used with permission, and is protected by applicable intellectual property law. You may not reproduce or republish it commercially without our written consent.
4. Engagements
4.1 Authorisation
We perform security testing only against systems you own or are lawfully authorised to permit testing against, and only within a scope agreed in writing. You are responsible for confirming that you hold the authority to authorise testing — including any consent required from hosting providers or other third parties whose infrastructure is in scope.
4.2 Nature of testing
Penetration testing is a point-in-time assessment performed under time and scope constraints. It identifies issues discoverable within those constraints and cannot guarantee that all vulnerabilities have been found. A clean report does not certify that a system is secure, and does not constitute a warranty against future compromise.
4.3 Client responsibilities
You are responsible for maintaining current backups, for notifying relevant internal teams that authorised testing is taking place, and for implementing remediation. We provide remediation guidance; we do not implement fixes unless separately contracted to do so.
5. Confidentiality
We treat all client information encountered during an engagement as confidential and will execute your non-disclosure agreement. We will not identify you as a client publicly without your written permission. Any engagement referenced in our marketing is anonymised unless you have expressly agreed otherwise in writing.
6. Reports
On full payment, engagement reports are provided for your internal use and for sharing with your auditors, customers, and regulators as required. Reports must not be published publicly or used to imply certification, accreditation, or endorsement by Knock Security Solutions without our written consent. Reports describe unremediated security weaknesses and should be handled and distributed accordingly.
7. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or in connection with an engagement is limited to the fees paid for that engagement. We are not liable for indirect, incidental, or consequential loss, including loss of profit, revenue, data, or goodwill. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct.
8. Warranties
We warrant that services will be performed with reasonable skill and care, in a professional manner, and consistent with the methodology described in the engagement documentation. Except as expressly stated, all other warranties, whether express or implied, are excluded to the extent permitted by law.
9. Governing law
These terms are governed by the laws of India, and the courts of Pune, Maharashtra have exclusive jurisdiction, unless a different governing law and jurisdiction is agreed in a signed engagement contract.
10. Contact
Questions about these terms: info@knocksecurity.com